Autumn Grove High School← All school policies
School policy
Complaints
How to raise a problem and what happens next.
If a family has a problem with the school, or with a document the school has issued, they should write to the school office at the address on the contact page. A complaint is welcomed, and it is answered.
A complaint is acknowledged within a reasonable time, and the office replies with what it has found and what it proposes to do. Where a grade or a document is wrong, it is corrected and the correction is recorded.
A decision may be asked for again. If the matter is not resolved, it is referred to the head of school, whose decision is final.
Nothing here prevents a family from taking a matter to any authority that has jurisdiction over it.
Autumn Grove High School · Mobile, Alabama · Published by the school office. If you have a question about this policy, write to autumngroveacademyschool@gmail.com and the office will reply.
Other policies
Student recordsWhat the school keeps about a student, how long it is kept, and who may see it.PrivacyWhat this website collects, why, and what is never done with it.Diplomas and transcriptsWhat the school issues, when, and how a document is confirmed as genuine.Fees and refundsWhat the fees are for, and the school's no-refund policy.NondiscriminationWho may enroll, and the school's commitment on how students are treated.Accreditation and what this diploma isWhat the school is, and what it is not. Read this before enrolling.